Frequently asked questions about personalized keepsake products
Yes, you can receive personal advice. You can contact our customer service by email at support@xxoopetsfamily.de or via our contact form on the website. We are also active on Instagram and will answer your questions within 3-6 hours. However, during times of higher request volume, a response may take longer.
We accept global payment methods such as Visa, Mastercard, PayPal, Apple Pay, etc. You can select your preferred payment method at checkout.
Yes, we offer international shipping. Shipping costs and delivery times may vary depending on the destination. Further information can be found on our Shipping page.
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